1. Executive Summary
We are dedicated to safeguarding the privacy of our website visitors. This policy outlines the way we will handle your personal information. By using our website and agreeing to this policy, you provide your consent for us to use cookies in accordance with the terms stated herein.
2. Collection of Information
We may collect, store, and utilize the following types of personal information:
(a) Information pertaining to your computer, visits to our website, and usage of the website (including IP address, geographical location, browser type and version, operating system, referral source, duration of visit, page views, and website navigation).
(b) Information related to any transactions conducted between you and us on or through the website, including purchases of our products or services.
(c) Information provided by you for the purpose of registering with us.
(d) Information provided by you for the purpose of subscribing to our website services, email notifications, and/or newsletters.
(e) Any other information that you choose to send to us.
3. Cookies
A cookie is a piece of information sent by a web server to a web browser and stored by the browser. This information is sent back to the server each time the browser requests a page, allowing the server to identify and track the web browser.
Our website uses both "session" cookies and "persistent" cookies. Session cookies are utilized to keep track of your navigation on the website, while persistent cookies enable our website to recognize you upon subsequent visits.
Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until they are deleted or reach a specified expiry date.
We employ Google Analytics to analyze the usage of our website. Google Analytics uses cookies stored on users' computers to generate statistical and other information about website usage. The information generated is used to create reports on website usage. Google stores this information, and its privacy policy can be accessed at: http://www.google.com/privacypolicy.html.
Our advertisers and payment service providers may also send you cookies.
Most web browsers allow you to reject all cookies, although some enable you to reject only third-party cookies. For instance, in Internet Explorer, you can refuse all cookies by clicking on "Tools," "Internet Options," "Privacy," and selecting "Block all cookies" using the sliding selector. However, blocking all cookies may adversely affect the usability of many websites.
4. Utilization of Your Personal Information
Any personal information you provide to us through this website will be used for the purposes outlined in this privacy policy or as specified in relevant sections of the website.
We may utilize your personal information for the following purposes:
(a) Administration of the website.
(b) Enhancement of your browsing experience by customizing the website.
(c) Facilitation of your use of the available website services.\
(d) Delivery of purchased goods and provision of services obtained through the website.
(e) Sending statements, invoices, and collecting payments from you.
(f) Sending non-marketing commercial communications.
(g) Sending email notifications that you have specifically requested.
(h) Sending our newsletter and other marketing communications related to our business or the businesses of carefully selected third parties, which we believe may be of interest to you. This may be done through postal mail or, with your explicit consent, through email or similar technology. You can inform us at any time if you no longer wish to receive marketing communications.
(i) Providing statistical information about our users to third parties, without disclosing any individual user's identity.
(j) Handling inquiries and complaints made by you or about you concerning the website.
(k) Other uses as required.
When you submit personal information for publication on our website, we will use and publish that information in accordance with the license you grant to us.
We will not provide your personal information to any third parties for direct marketing purposes without your explicit consent.
All financial transactions conducted on our website are handled through our payment service providers, namely Streamline, PayPal, and American Express. You can review their privacy policies at the following websites:
http://www.streamline.com/privacy-and-security/
https://www.paypal.com
https://www.americanexpress.com/uk/content/internet-privacy-statement.html
We will only share information with these providers to the extent necessary for processing the payments you make on our website and addressing any complaints or queries related to such payments.
5. Disclosure of Information
We may disclose information about you to our employees, officers, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes outlined in this privacy policy.
Additionally, we may disclose your personal information:
(a) To the extent required by law.
(b) In connection with any ongoing or prospective legal proceedings.
(c) To establish, exercise, or defend our legal rights, including providing information to others for fraud prevention and reducing credit risk.
(d) To a purchaser or potential purchaser in the event of the sale of our business or assets, or when we are contemplating such a sale.\
(e) To any person who, in our reasonable opinion, may apply to a court or competent authority for disclosure of that personal information, where such court or authority would likely order such disclosure.
Except as specified in this privacy policy, we will not provide your information to third parties.
6. International Data Transfers
The information we gather may be stored, processed, and transferred among the countries where we operate to enable us to utilize the information outlined in this privacy policy.
The information you provide may be transferred to countries, including the United States, that may not have data protection laws equivalent to those in force in the European Economic Area.
Furthermore, any personal information you submit for publication on the website will be made public on the Internet and may be accessible worldwide. We cannot prevent the use or misuse of such information by others.
You explicitly consent to these transfers of personal information.
7. Security of Your Personal Information
We will implement reasonable technical and organizational measures to prevent the loss, misuse, or alteration of your personal information.
All the personal information you provide will be stored on our secure servers protected by passwords and firewalls. All electronic transactions you initiate or receive from us will be encrypted using SSL technology.
However, it is important to note that data transmission over the internet is inherently insecure, and we cannot guarantee the absolute security of data sent over the Internet.
You are responsible for maintaining the confidentiality of your password and user details. We will never request your password except during the website login process.
8. Policy Amendments
We may periodically update this privacy policy by posting a new version on our website. We recommend checking this page occasionally to ensure you are satisfied with any changes.
We may also notify you of any changes to our privacy policy via email.
9. Your Rights
You have the right to request access to any personal information we hold about you. The provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the submission of appropriate evidence of your identity (typically, a certified photocopy of your passport by a solicitor or bank, along with an original utility bill displaying your current address).
We may withhold personal information to the extent permitted by law.
You may instruct us to not process your personal information for marketing purposes by sending an email at any time. In practice, you will usually have the option to provide explicit consent in advance regarding the use of your personal information for marketing purposes, or we will offer you an opportunity to opt-out of such use.
10. Third-Party Websites
Our website contains links to other websites. Please note that we are not responsible for the privacy policies or practices of these third-party websites.
11. Updating Information
Please inform us if any of the personal information we hold about you requires correction or updating.